Privacy Policy
Last updated: October, 2025
At EV Urjaa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, websites, or applications.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
- Account: A unique account created for You to access our Service or parts of our Service.
- Affiliate: Entity controlling, controlled by, or under common control with a party.
- Company: Refers to EV Urjaa Pvt Ltd., 3rd Floor, ICCC Smart Building, AICTSL Chartered Bus Campus, Geeta Bhavan, Indore.
- Cookies: Small files placed on Your device storing browsing history and preferences.
- Country: Madhya Pradesh, India
- Device: Any device accessing the Service.
- Personal Data: Any information relating to an identified or identifiable individual.
- Service: Refers to the Website and applications of EV Urjaa.
- Service Provider: Third parties processing data on behalf of the Company.
- Usage Data: Data collected automatically, including usage patterns and diagnostics.
- Website: EV Urjaa, accessible from www.evurjaa.com
- You: Individual accessing or using the Service, or the entity on whose behalf they act.
1. Information We Collect
We may collect:
- Personal Information: Name, email, phone number, account info.
- Usage Data: Device IP, browser, pages visited, duration, unique IDs.
- Cookies & Tracking: Web beacons, scripts, persistent and session cookies.
2. How We Use Your Information
- To provide and maintain our Service.
- To manage Your Account and registration.
- For performance of a contract (orders, purchases).
- To contact You for updates, alerts, or offers.
- To provide news, special offers, and relevant information unless opted out.
- To manage requests, complaints, or feedback.
- For business transfers (merger, acquisition, reorganization).
- For data analysis, marketing, and improving services.
3. Sharing Your Information
- With Service Providers for analytics and support.
- During business transfers or mergers.
- With Affiliates under compliance with this Policy.
- With business partners for services, products, or promotions.
- With other users when interacting publicly.
- With Your consent for any other purpose.
4. Cookies and Tracking Technologies
We use Cookies and similar technologies to enhance service functionality, security, and analytics.
- Necessary / Essential Cookies: Session cookies for authentication and service provision.
- Cookies Policy / Notice Acceptance Cookies: Persistent cookies to track acceptance of policy.
- Functionality Cookies: Persistent cookies for preferences and login retention.
More about cookies: Privacy Policies article.
5. Retention of Your Data
We retain Personal Data only as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is retained for internal analysis and security purposes.
6. Transfer of Your Data
Data may be transferred to offices or processors outside Your country. Adequate protections are ensured.
7. Delete Your Personal Data
You may request deletion via account settings or by contacting us. Certain retention may be required by law.
8. Security of Your Personal Data
We use commercially reasonable measures to protect Your data, but absolute security cannot be guaranteed.
9. Children’s Privacy
Our services are not for anyone under 13. We do not knowingly collect data from children under 13. Parental consent may be required where applicable. Contact: evurjaa@gmail.com.
10. Links to Other Websites
We may contain links to third-party sites. We are not responsible for their content, privacy policies, or practices.
11. Your Privacy Rights
You have the right to access, correct, delete personal information, withdraw consent, or opt out of marketing. Data Subject Access Request form: here.
12. Law Enforcement & Legal Obligations
- Compliance with legal obligations
- Protect rights or property of the Company
- Investigate or prevent wrongdoing
- Protect user or public safety
- Protect against legal liability
13. Updates to This Policy
We may update this Privacy Policy. Significant changes will be posted on this page and/or notified directly. The "Last Updated" date reflects the latest version.
14. Contact Us
If you have questions about this Privacy Policy:
- Email: info.evurjaa@gmail.com
- Website: www.evurjaa.com/contact
- Phone: 7987499340
By using our services, you acknowledge that you have read and understood this Privacy Policy.